FAQ

FAQ

 

Question: What if the watches I’m looking for is not listed in your online store?

Answer: contact us at sales@koat.sg to get a quote for the watches you are looking for. We are confident that we can offer you a competitive pricing.

 

Question: What’s the validity of the quotation?

Answer: 2 weeks from date of quotation.

 

Question: How can about if I wish to proceed with the quotation?

Answer: Bank transfer the payment (50% of item price) to our account at POSB Savings: 209-22091-1 and drop us a email to inform after you done the transfer. Remaining payment to be make when goods arrives.

 

Question: Roughly how long will the watch reach me?

Answer: typically within 10-14 days after you made the payment.

 

Question: What’s the mode of dealing?

Answer: We can do cash on delivery (COD) or ship the watches to you via registered mail by Singapore or via Ta Q Bin.

 

Question: What if the watches is bought from you is found to be non genuine?

Answer: As per our company policy, we are more than happy to do a 100% refund to you.

 

Question: Does the watches sold by you guys come with warranty?

Answer: Yes, all watches come with warranty against defects (warranty period depending on the brand)